PART I LEAD-IN OF BUSINESS LETTER WRITING
UNIT 1 Fundamentals of Business Letter Writing
PART II IMPORTANT BUSINESS PROCEDURES
UNIT 2 Establishment of Business Relations
UNIT 3 Making Status Enquiries
UNIT g Making Inquiries
UNIT 5 Quotations and Offers
UNIT 6 Making Counter-Offers
UNIT 7 Placing Orders
UNIT 8 Sales Promotion
PART III MAIN BUSINESS CLAUSES
UNIT 9 Payment Terms
UNIT 10 Establishment and Amendment of L/C
UNIT 11 Packing and MarkingsPART I LEAD-IN OF BUSINESS LETTER WRITING
UNIT 1 Fundamentals of Business Letter Writing
PART II IMPORTANT BUSINESS PROCEDURES
UNIT 2 Establishment of Business Relations
UNIT 3 Making Status Enquiries
UNIT g Making Inquiries
UNIT 5 Quotations and Offers
UNIT 6 Making Counter-Offers
UNIT 7 Placing Orders
UNIT 8 Sales Promotion
PART III MAIN BUSINESS CLAUSES
UNIT 9 Payment Terms
UNIT 10 Establishment and Amendment of L/C
UNIT 11 Packing and Markings
UNIT 12 Shipment of Goods
UNIT 13 Complaints and Claims
PART IV OTHER BUSINESS LETTER WRITING
UNIT 14 Other Forms of Business Letters
UNIT 15 International Business Agreement and Contract
UNIT 16 Situational Letter-Writing
APPENDIX I
Modes of Trade, Products, Relevant Organizations and Titles
APPENDIX II
Trade Terms, Currencies, Price, Settlement and Insurance
APPENDIX III
Quality, Weight, Measurement, Packing, Marking, Transportation, Documents and Ports
APPENDIX IV
Contract, Business Negotiation, Inspection, Claim and Arbitration
APPENDIX V
Simplified Words/Phrases and Abbreviations
BIBLIOGRAPHY��Ϣ