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民航客艙服務實用英語

包郵 民航客艙服務實用英語

作者:黃華主編
出版社:天津大學出版社出版時間:2010-11-01
開本: 32開 頁數: 188
本類榜單:外語銷量榜
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民航客艙服務實用英語 版權信息

民航客艙服務實用英語 本書特色

本書根據空中乘務工作的基本流程,分成22個單元(學習情景),各個單元緊密銜接,圖文并茂且內容翔實,基本涵蓋了乘務員客艙服務的所有流程。其中包括航前準備、乘客登機、起飛前、乘客舒適、客艙餐飲服務、客艙娛樂服務、免稅品售賣、客艙應急程序、乘客答疑、降落前及降落后等主要環節。 本書供有興趣的讀者閱讀。

民航客艙服務實用英語 內容簡介

  《民航客艙服務實用英語》根據空中乘務工作的基本流程,分成22個單元(學習情景),各個單元緊密銜接,圖文并茂且內容翔實,基本涵蓋了乘務員客艙服務的所有流程。其中包括航前準備、乘客登機、起飛前、乘客舒適、客艙餐飲服務、客艙娛樂服務、免稅品售賣、客艙應急程序、乘客答疑、降落前及降落后等主要環節。《民航客艙服務實用英語》供有興趣的讀者閱讀。

民航客艙服務實用英語 目錄

Unit 1 Preflight Briefing
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 2 Preflight Check
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 3 Boarding & Greetings
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 4 Before Take-off Ⅰ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 5 Before Take-off Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 6 Before Take-off Ⅲ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 7 Passenger Comfort
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 8 Beverage Service
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 9 Meal Service I
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 10 Meal Service Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 11 Entertainment Service
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 12 Duty-free Sales
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 13 First Aid
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 14 Safety & Emergency I
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 15 Safety & Emergency H
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 16Delay
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 17 Diversion & Transfer
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 18 Turbulence
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 19 Enquiries Ⅰ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 20 Enquiries Ⅱ
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 21 Ere-landing Check
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun

Unit 22 After Landing
Part One Proper Terms
Part Two Dialogues
Part Three Announcements
Part Four Supplementary Reading
Part Five Having Some Fun
Appendix
References
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