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飯店情景英語 版權信息
- ISBN:9787504731364
- 條形碼:9787504731364 ; 978-7-5047-3136-4
- 裝幀:暫無
- 冊數:暫無
- 重量:暫無
- 所屬分類:>>
飯店情景英語 內容簡介
隨著我國改革開放的進一步深入,以及國家“大經貿戰略”的進一步實施與世界各國的經濟貿易和其他外事往來日益頻繁,從而進一步推動了我國飯店服務行業及接待外國友人的業務不斷發展,就要求各類飯店企業擁有一批掌握飯店服務英語的應用型人才。
本書讀者主要是在校的飯店服務管理專業的高職高專的學生或飯店從業人員。我們在編寫過程中,緊扣目前高等職業教育的特點和規律,依據飯店涉外服務人員培養的方針和目標,突出實用性和可操作性。本書的編寫注重“雙學型”特點的體現:既有助于教師對學生進行課堂實訓教學,又有助于學生取得相關職業技能證書。在內容上力求做到通俗易讀、深淺有度、圖文并茂,以情景教學方法貫穿教材的始終。
全書共有五章,每章有三四個單元,主要包括前臺、客房、商務中心、餐廳、購物中心、康樂中心、酒吧等飯店服務接待常用英語,每單元包括熱身、對話、注釋、單詞和短語、補充材料、練習和小知識。
飯店情景英語 目錄
chapter ⅰ front office
unit one room reservations
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit two check in
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit three check out
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit four doorman service
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
chapter ⅱ housekeeping service
unit one showing a guest to his room
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅵ.to learn more
unit two room service
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit three settling guests' complaints
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
chapter ⅲ business center
unit one printing & copying service and using internet
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit two sending & receiving faxes and foreign currency exchange
ⅰ.lead in
……
chapter ⅳ food and beverage
chapter ⅴ shopping & recreation center
bibliography
appendix useful expressions in hotel
appendix vocabulary
unit one room reservations
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit two check in
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit three check out
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit four doorman service
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
chapter ⅱ housekeeping service
unit one showing a guest to his room
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅵ.to learn more
unit two room service
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit three settling guests' complaints
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
chapter ⅲ business center
unit one printing & copying service and using internet
ⅰ.lead in
ⅱ.situational dialogues
ⅲ.new words and expressions
ⅳ.notes
ⅴ.additional items and useful expressions
ⅵ.exercises
ⅶ.to learn more
unit two sending & receiving faxes and foreign currency exchange
ⅰ.lead in
……
chapter ⅳ food and beverage
chapter ⅴ shopping & recreation center
bibliography
appendix useful expressions in hotel
appendix vocabulary
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